Privacy Policy
How we protect and handle your information
Last Updated: March 21, 2026
Introduction
Austrian Castle Hotels Guide ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website austriancastlehotels.guide (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.
Information We Collect
Automatically Collected Information
When you visit our Site, we may automatically collect certain information about your device and your visit, including:
- Your IP address and approximate geographic location
- Browser type and version
- Operating system
- Referring website addresses
- Pages you view on our Site and how long you spend on each page
- Links you click within our Site
- Date and time of your visit
Information You Provide
We may collect information that you voluntarily provide when you contact us via email, including:
- Your name and email address
- Any information you include in your message
- Travel preferences and questions you share with us
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our Site and services
- To respond to your inquiries and provide customer support
- To analyze usage patterns and improve user experience
- To detect and prevent fraud or other harmful activities
- To comply with legal obligations
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us provide and improve our services.
Types of Cookies We Use
- Essential Cookies: Required for the Site to function properly. These cannot be disabled.
- Analytics Cookies: Help us understand how visitors interact with our Site by collecting anonymous usage data.
- Marketing Cookies: Used to deliver relevant content and may be used by third-party advertising partners.
Your Cookie Choices
When you first visit our Site, you will be presented with a cookie consent banner allowing you to accept or reject non-essential cookies. You can also manage your cookie preferences at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of the Site.
Third-Party Services
Our Site may contain links to third-party websites and services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.
Analytics Services
We may use third-party analytics services to help us understand how visitors use our Site. These services may collect information about your online activities over time and across different websites.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When we no longer need to retain your information, we will securely delete or anonymize it.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to object to or restrict certain processing activities
- The right to data portability
To exercise any of these rights, please contact us using the information provided below.
Children's Privacy
Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Site, you consent to the transfer of your information to these countries.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: hello@austriancastlehotels.guide
We will respond to your inquiry within a reasonable timeframe.